Boutique Hotel

FAQ

June 16, 2022 2022-06-16 1:14

Frequently Asked Questions

Where is the registration desk located?

The registration office is located at 305 13th Avenue South.

What time is check-in and check-out?

Check-in is at 4:00 pm and check-out is at 11 am. Please note that during peak season, some rooms may not be completed until early evening.

Can I check in earlier?

If you arrive prior to 4:00 pm, early check-in requests will be handled based on availability. You are welcome to preregister at the front desk. We suggest bringing a smaller bag with beach wear so that you can begin to enjoy the amenities/beach until your room is ready. If planning to arrive very early, we suggest reserving for the previous night to guarantee immediate access to your room.

Can I get a late check-out?

Late check-out requests are based on availability. We will make every attempt to accommodate your request, however, we are unable to confirm a late check-out request until the day of departure.

What information is needed to check-in?

At check-in, you will be required to provide a driver’s license (photo ID) or government issued ID of each adult in your party as well as the license tag number(s), color, make and model of each vehicle in your party. You will also need to provide the credit or debit card used for the deposit at the time of check-in.

What is the check-in age?

The registered guest must be 18 years old or older for hotel style units, 25 years old or older for our three- and four-bedroom condos and all house rentals. Guests under 21 years of age are required to pay a $500 security deposit and it MUST be on a credit card. The deposit is refundable pending any damages or excessive cleaning required. Funds will be released upon inspection of the room and funds may be unavailable for 5-7 Business Days after departure.

If the registered guest is not the card holder, they MUST complete a credit card authorization form and processed which includes all of the following:

  • 100% completed credit card authorization form, including the amount authorized
  • A copy of the front and back of the credit card
  • A copy of the card holder’s valid state or government issued driver’s license or ID
  • The signatures on the form, credit card and identification MUST match

How much is the deposit at Sea Mist?

  1. A deposit of the first night’s stay plus tax is required for each reservation. Reservations without an advance deposit will be cancelled.
  2. A Cleaning Fee of $40.00 will be added to all two-bedroom units.
  3. A cleaning fee of $150.00 will be added to all 3 bedroom units or larger.
  4. A $250.00 Cleaning Deposit (refundable upon completion of the House Rules) AND $150.00 Cleaning Fee will be added to all rental houses.

When is the balance for my reservation due?

The balance of the reservation is due at check-in. We only accept VISA, MasterCard, Discover, or American Express. NO CASH is accepted.

Does Sea Mist accept checks?

No, we do not accept checks. We accept major credit and debit cards; VISA, MasterCard, Discover, and American Express. No cash will be accepted for any payment.

Do you charge extra for children or adults?

We do not charge extra for children, however, after two adults there is a $10.00 per night per additional adult.

How far are you from the airport and do you have a shuttle?

We are located about 1.7 miles away from Myrtle Beach International Airport. Unfortunately, we do not have an airport shuttle but there are several taxis services in the area.

Does Sea Mist rent to locals?

No, Sea Mist does not rent to locals of Horry and Georgetown counties.

What are your parking accommodations?

Parking is free for all of our guests. There is parking located at most of our buildings and a 5-level parking deck located at the same building as registration.

Does Sea Mist provide parking passes?

Yes, one parking pass will be issued at check-in. If you require additional passes, the registration desk will gladly assist.

What happens if I cancel my reservation?

By purchasing our Vacation Protection plan, your reservation is protected until 11 AM on the day of check-in. This includes a complete refund of your deposit in the case of a cancellation. The Vacation Protection Plan also includes complimentary changes to your reservation as well as early departures (not applicable to minimum night stay requirements). You have until 11 AM on the check-in date to make any changes /cancellations to your reservation at no charge. In the case of cancellation, you will receive a refund in full for the deposit amount, less the cost of the plan.

By not purchasing the Vacation Protection Plan, you understand that you will be charged $25.00 for any changes to your reservation. You also understand that your reservation deposit is non-refundable, no changes can be made within 14 days of your arrival date, and no refunds will be given for the early departure. VPP protection plan can be purchased within one day of booking your reservation. To add the VPP plan to your vacation, please contact our VPP vacation protection planner team at 800.732.6478 within 24 hours of booked reservation, to give you peace of mind and protect you from any unforeseen circumstances.

What happens if I leave earlier than planned?

If you elected to purchase the Vacation Protection Plan (VPP), you will receive a refund for any unused nights. This does not apply to minimum night requirements.

Is there coffee in the rooms?

There are coffee makers in each room, however, coffee and coffee filters are not provided.

Are there hair dryers in the rooms?

No, there are not any hair dryers in the rooms. We suggest packing your favorite hairdryer. We may have a limited supply available at request.

Is Sea Mist pet friendly?

Yes, pets are a part of family also. There are specific units reserved for those who have pets. There is a nonrefundable $75.00 fee per pet. See our pet policy for more information.

How do I get a group discount?

At Sea Mist Oceanfront Resort, a group consists of 10 rooms. If you require 10 or more rooms, you qualify for a group discount. You may call our Group Travel Department at 1.800.200.8687 or complete a proposal request form and a member of our team will contact you.

Is there a laundromat at Sea Mist?

Yes, Bubbles & Suds Laundromat is located on the ocean side of 13th Avenue. In addition, some of our units have washers and dryers.

What is a kitchenette?

At Sea Mist, a kitchenette consists of an upright refrigerator, microwave, stove, toaster oven, electric coffee pot, pots and utensils.

Do you have connecting rooms?

No, we do not have connecting rooms. If you have multiple reservations, you can always put in a request to be as close as possible. Although it cannot be guaranteed prior to arrival, we try our best to keep multiple reservations together.

Is there a charge for Sea Mist’s Wahoo Water Park?

No, there is no charge for entry into the Wahoo Water Park. *Open during seasonal months only.

Can I bring a friend to the Wahoo Water Park?

Sea Mist Oceanfront Resort’s Wahoo Water Park is a private water park for registered guests only. Your friend can only come along if they are staying a Sea Mist.

Is there a charge for Sea Mist’s Miniature Golf Course (Putt-Putt)?

No, play as much as you want! Golf clubs are available at the registration desk. *Open during seasonal months only.

Are your pools heated?

No, our pools are not heated.

Does Sea Mist have roll-away beds or cribs?

No, we do not provide roll-away beds or cribs.

Does Sea Mist honor any special requests?

We will do our best to honor any special request that you may have regarding your reservation, however, we are unable to guarantee any special requests as they are based on availability.

Does Sea Mist guarantee room types?

Yes, we do guarantee room types. When reserving, please make sure that you are selecting the correct view type such as oceanfront, ocean view and ocean side. We do not guarantee specific room numbers or specific floors.

What is your smoking policy?

All rooms and houses at Sea Mist Oceanfront Resort are nonsmoking. There are designated smoking areas throughout the property.

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1 Room , 1 Adult , 0 Children
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